Shipping & Refund Policy

Shipping & Refund Policy

Shipping
Our shipping prices for physical products are as follows; all are sent by First Class Royal Mail – Signed For.

UK USA Rest of the World
DVD £2.00 £3.00
BOOK £2.00 £3.00

Refund policy
Items returned because they are damaged, defective or incorrect.

If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the costs of the product plus charges made for post and packing that item to you, and we will reimburse your postage costs in returning it to us. Please include your details and ensure that any returned goods are properly packaged to avoid breakages. It is strongly advisable to obtain proof of postage.

Purchases Within the EU
The Distance Selling Regulations give you the right to change your mind and cancel an order within thirty days.

If you do decide to cancel and we have not yet dispatched your order, then you should put your cancellation in writing by email and your payment will be refunded within three working days.

If the goods have already been dispatched to you, please return them to us. Please include your details and ensure that any returned goods are properly packaged to avoid breakages. It is strongly advisable to obtain proof of postage. We will refund your payment within three working days of receiving the goods back. Please note that we do not refund the cost of your return postage.

Items returned under the 30-day returns guarantee.
Where you are withdrawing from your purchase up to thirty days after delivery, and there has been no error on our part, we will refund only the cost of the item. If the item was faulty we will refund your return postage. Please include your details and ensure that any returned goods are properly packaged to avoid breakages. It is strongly advisable to obtain proof of postage. We will refund your payment within three working days of receiving the goods back.

Cookies help us deliver our services. By using our services, you agree to our use of cookies. More Info | Close